Shipping & Delivery
CG Lighting provides the following shipping options to ship your product to your doorstep:-
|Shipping Method||Estimated Waiting / Delivery Days|
||7 to 14 days (SG)
|Standard Shipping**||7 days (SG)
|Expedited Shipping***||3 days (SG)|
*Free shipping for orders above $100, select the free shipping at cart checkout.
**Standard shipping are chargeable at $3.50, our commitment in lowest shipping cost for orders below $100.
***Expedited shipping, most suitable for business to business in a urgent needs for receiving product delivery.
Customer are protected by our shipping policy up to maximum protection of 40 days:-
- Product damage during shipment.
- Error on logistic company deliver on completely different product.
- Read more on refund & returns.
Free Shipping Policy
- cggroup.com.sg offers free shipping option for our customer, please note that free shipping are delivered by economical shipping method which could take up to 14 days. We appreciate our customer to patiently wait for their product if free shipping is selected.
- cggroup.com.sg endevours to pack and ship out your product at the soonest. We offer paid shipping method for customer to choose. Customer to choose what is the best shipping option.
- Upon receipt of your order and payment, there will be estimated 3 business day for your payment to reach us, this shall be processed by bank clearance.
- Orders are generally dispatched within once payment is cleared from bank.
- Please take note that item is subjected to clearance at each different country custom and lead time varies on different country zone.
- The payment clearance + shipping duration is estimated above table depending on your location and regional.
- If your bank card failed in sending the payment to us, you may contact your bank for clarification or use other payment method as provided at cggroup.com.sg
- We do not provide walk-in service at our office. All product shall be dispatch by our logistic partner’s.
- Tracking number willl be issue, update by flight at dispatch center. Please wait patiently for us to obtain the tracking number from our logistic partner’s.
All duties & tax charges by the destination country is borne by customer expenses.