Shipping & Delivery
CG group provides the following shipping options to ship your product to your doorstep:-
|Shipping Method||Estimated Waiting / Delivery Days|
|Free Shipping / Delivery||30 to 40 days (outside of Singapore)|
|Standard PAID Shipping / Delivery service||14 to 21 days (Local & Overseas)|
|Super Express PAID Air Flight (B2B) for business||7 to 15 days (Local & Overseas Business)|
Customer are protected by our shipping policy up to 40 days:-
- Product damage during shipment.
- Error on logistic company deliver on completely different product.
- Read more on refund & returns.
Free Shipping Policy
- cggroup.com.sg offers free shipping option for our customer, please note that free shipping are delivered by economical shipping method. We appreciate our customer to patiently wait for their product if free shipping is selected.
- cggroup.com.sg endevours to pack and ship out your product at the soonest. We offer paid shipping method for customer to choose. We advise customer to choose what is the best shipping option.
- Upon receipt of your order and payment, there will be estimated 3 business day for your payment to reach us, this shall be processed by bank clearance.
- Orders are generally dispatched within 3 to 5 working days after payment is cleared from bank.
- Please take note that item is subjected to clearance at each different country custom, lead time depend on different country zone.
- The payment clearance + shipping duration is estimated above table depending on your location and regional.
- There is an option designed for business use, however consumer may use the higher cost shipping by flight if you need the product on urgent basis.
- If your bank card failed in sending the payment to us, you may contact your bank for clarification or use other payment method as provided at cggroup.com.sg
- We do not provide walk-in service at our office. All product shall be dispatch by our logistic agent.
- Tracking number willl be issue, update by flight at dispatch center. Please wait patiently for us to obtain the tracking number from the logistic agent.
All duties & tax charges by the destination country is borne by customer expenses